YuppTV

FAQ 0

Getting Started 0

How to create anew folder 0

Registrations & logins 8

• How do I register on YuppTV website?
• Is registration for YuppTV chargeable?
• What is OTP and why is it required for YuppTV registration?
• Can I register using social media account?
• What are devices? What is the registration and log-in process from devices

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Usage 10

• What are the browsers supported by YuppTV?
• Do I need to install any additional applications or spyware to watch YuppTV?
• How can I watch YuppTV services on my Computer?
• Can I watch YuppTV services on two different Computers simultaneously?
• Can I simultaneously stream the same channel on multiple devices?

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Refunds & Cancellations 10

• Is there any contract or commitments involved in YuppTV subscriptions?
• How do I cancel my YuppTV subscription?
• What are YuppTV’s cancellation policies?
• My card got charged twice, however I authorized for one charge. How do I get the refund that charge?
• Where can I view YuppTV’s transaction history?

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Streaming 12

• What is the minimum bandwidth required to have YuppTV services?
• What is latency in a network?
• How can I watch YuppTV services on my Smart TV?
• Can I watch YuppTV services on MAC Book?
• I do not have an internet enabled TV, can I still use it to watch YuppTV services?

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Device & account activation 4

• How can I activate YuppTV services on my Smart TV?
• Why do I have to pay extra for device activation charges to watch yupptv on TV's
• Where do I can watch YuppTV without paying for the device activation charges
• What are account activation charges and why do I need to pay for that?

Pricing & Payments 22

• How can I subscribe for YuppTV?
• Does YuppTV store my Card Information? If yes, Why?
• I have a recurring subscription, what will be my billing cycle?
• Does YuppTV auto-renew my annual subscription, after expiration of subscribed duration? If yes, how will I get billed?
• Does YuppTV auto-debit my card/account for a recurring subscription?

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Packages 7

• What is meant by recurring and non-recurring package?
• What are the types of pacakges available in YuppTV?
• Does YuppTV provide streaming player with any subscription?
• Do I need a paid subscription to access News section on YuppTV portal like Bazaar, News?
• What is the difference between “Packages” and “Box Packages”?

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General 20

• What is YuppTV?
• What is the minimum requirement for YuppTV subscription?
• What are the different languages, YuppTV is offering the service?
• How can I update my mobile number on Account?
• How can I change my password?

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