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Knowledge base
General
General
27
What is YuppTV?
What is the minimum requirement for YuppTV subscription?
What are the different languages, YuppTV is offering the service?
How can I update my mobile number on Account?
How can I change my password?
See all 27 articles
Registration
Registrations & logins
12
How do I register on YuppTV website?
Is registration for YuppTV chargeable?
What is OTP and why is it required for YuppTV registration?
Can I register using social media account?
What are devices? What is the registration and log-in process from devices
See all 12 articles
REFUNDS & CANCELLATIONS
Refunds & Cancellations
13
Is there any contract or commitments involved in YuppTV subscriptions?
How do I cancel my YuppTV subscription?
What are YuppTVs cancellation policies?
My card got charged twice, however I authorized for one charge. How do I get the refund that charge?
Where can I view YuppTVs transaction history?
See all 13 articles
DEVICE & ACCOUNT ACTIVATION
Device & account activation
8
How can I activate YuppTV services on my Smart TV?
Where do I can watch YuppTV without paying for the device activation charges
What are account activation charges and why do I need to pay for that?
What are the browsers supported by YuppTV
Why Apple and Roku charges are applied even after customer pays the device activation charges in the past and purpose of charging device recurring charges for Roku and Apple
See all 8 articles
PRICING & PAYMENTS
Pricing & Payments
23
How can I subscribe for YuppTV?
Does YuppTV store my Card Information? If yes, Why?
I have a recurring subscription, what will be my billing cycle?
Does YuppTV auto-renew my annual subscription, after expiration of subscribed duration? If yes, how will I get billed?
Does YuppTV auto-debit my card/account for a recurring subscription?
See all 23 articles
PACKAGES
Packages
7
What is meant by recurring and non-recurring package?
What are the types of pacakges available in YuppTV?
Does YuppTV provide streaming player with any subscription?
Do I need a paid subscription to access News section on YuppTV portal like Bazaar, News?
What is the difference between Packages and Box Packages?
See all 7 articles
USAGE
Usage
12
What are the browsers supported by YuppTV?
Do I need to install any additional applications or spyware to watch YuppTV?
How can I watch YuppTV services on my Computer?
Can I watch YuppTV services on two different Computers simultaneously?
Can I simultaneously stream the same channel on multiple devices?
See all 12 articles
STREAMING
Streaming
13
What is the minimum bandwidth required to have YuppTV services?
What is latency in a network?
How can I watch YuppTV services on my Smart TV?
Can I watch YuppTV services on MAC Book?
I do not have an internet enabled TV, can I still use it to watch YuppTV services?
See all 13 articles
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