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Knowledge base
General
General
27
What is YuppTV?
What is the minimum requirement for YuppTV subscription?
What are the different languages, YuppTV is offering the service?
How can I update my mobile number on Account?
How can I change my password?
See all 27 articles
Registration
Registrations & logins
12
How do I register on YuppTV website?
Is registration for YuppTV chargeable?
What is OTP and why is it required for YuppTV registration?
Can I register using social media account?
What are devices? What is the registration and log-in process from devices
See all 12 articles
REFUNDS & CANCELLATIONS
Refunds & Cancellations
13
Is there any contract or commitments involved in YuppTV subscriptions?
How do I cancel my YuppTV subscription?
What are YuppTVs cancellation policies?
My card got charged twice, however I authorized for one charge. How do I get the refund that charge?
Where can I view YuppTVs transaction history?
See all 13 articles
DEVICE & ACCOUNT ACTIVATION
Device & account activation
8
How can I activate YuppTV services on my Device?
How can I de-activate my Device?
What are the devices that YuppTV is compatible with
Where do I can watch YuppTV without paying for the device activation charges
What are account activation charges and why do I need to pay for that?
See all 8 articles
PRICING & PAYMENTS
Pricing & Payments
23
How can I subscribe for YuppTV?
Does YuppTV store my Card Information? If yes, Why?
I have a recurring subscription, what will be my billing cycle?
Does YuppTV auto-renew my annual subscription, after expiration of subscribed duration? If yes, how will I get billed?
Does YuppTV auto-debit my card/account for a recurring subscription?
See all 23 articles
PACKAGES
Packages
7
What is meant by recurring and non-recurring package?
What are the types of pacakges available in YuppTV?
Does YuppTV provide streaming player with any subscription?
Do I need a paid subscription to access News section on YuppTV portal like Bazaar, News?
What is the difference between Packages and Box Packages?
See all 7 articles
USAGE
Usage
12
What are the browsers supported by YuppTV?
Do I need to install any additional applications or spyware to watch YuppTV?
How can I watch YuppTV services on my Computer?
Can I watch YuppTV services on two different Computers simultaneously?
Can I simultaneously stream the same channel on multiple devices?
See all 12 articles
STREAMING
Streaming
13
What is the minimum bandwidth required to have YuppTV services?
What is latency in a network?
How can I watch YuppTV services on my Smart TV?
Can I watch YuppTV services on MAC Book?
I do not have an internet enabled TV, can I still use it to watch YuppTV services?
See all 13 articles
Help Desk Software
by Freshdesk
